Politique d’expédition

Overview

At GoBazz, we aim to provide our customers with a seamless shopping experience. Our delivery and shipping policy ensures that you receive your products in a timely manner while also offering clear communication throughout the shipping process. Below is an overview of our shipping terms, including delivery fees, delivery times, and payment confirmation.

Shipping Process

Once you place an order with GoBazz, we process the payment and begin the shipping process. All orders are subject to payment approval and stock availability.

• Order Confirmation: After placing your order, you will receive an order confirmation via email or SMS (depending on your preference) detailing the items purchased and the total amount.
• Payment Confirmation: Once your payment is successfully processed, you will receive a payment confirmation. The confirmation will be sent to you via email or SMS within 24 hours after payment verification.

Delivery Process

After payment confirmation, we initiate the shipping process. The delivery process is as follows:

• Local Shipping: For domestic orders within Bahrain, we aim to ship your order within 2-5 business days.
• International Shipping: For international orders, delivery may take between 7-15 business days depending on the destination country.

• Delivery Fees: Delivery charges may vary depending on the size, weight, and destination of the order. Free Delivery is available for orders over a certain amount (please check the checkout page for the free delivery conditions).

  Note: Delivery fees will be clearly shown before you complete your purchase.

• Shipping Method: We partner with reliable courier services for delivery, ensuring that your order reaches you safely. A tracking number will be provided once your order is shipped, allowing you to monitor its progress.

Proof of Delivery

Please keep the proof of delivery receipt that is signed or confirmed by the registered customer as a record. This proof serves as confirmation that the order was delivered to the correct address and received by the designated recipient.

OFAC Sanctions and Legal Compliance

GoBazz complies with international laws and regulations regarding sanctions and exports. We do NOT provide services or products to any countries under the sanctions of the Office of Foreign Assets Control (OFAC) in accordance with the laws of Bahrain.

Multiple Transactions and Cardholder Statement

Please be aware that multiple transactions may result in multiple postings on your cardholder's monthly statement. Each transaction made on your card will be processed separately and appear individually.

Payment Confirmation – Services

• Payment Gateway: All payments for products or services are securely processed through our international payment gateway provider. Payments are handled through secure connections to ensure that your data is kept safe.
• Payment Confirmation Delivery: Once the payment is verified, a payment confirmation will be sent to you via email or SMS within 24 hours.

Important Notes:

• Shipping Restrictions: We reserve the right to cancel orders for countries where the delivery service is unavailable or restricted.
• Change in Delivery Times: Delivery times are estimates and may vary based on weather conditions, customs clearance, and other factors beyond our control.
• Customs and Import Fees: For international shipments, customers are responsible for any customs duties, taxes, or import fees that may apply upon arrival in the destination country.

Changes to This Policy

GoBazz reserves the right to update this shipping policy to reflect any changes in shipping procedures or legal requirements. We encourage customers to review this policy regularly.